News & Updates
Best Practices - One by One: #7 Adopt and Maintain Written Procedures for Resolving Consumer Complaints
by: D. Donovan Merritt, Raleigh Branch Manager and Title Counsel
The seventh (and last) pillar of ALTA's “Title Insurance and Settlement Company Best Practices”will further help title professionals illustrate to consumers, clients and customers the industry's professionalism and ensure a positive and compliant real estate settlement experience. The seventh best practice to achieve this goal is a further requirement for the adoption and maintenance of written procedures, specifically, to adopt and maintain appropriate written procedures for resolving consumer complaints.
New Lien Law – Access to our LiensNC.com job aid and Lien Waivers
Attorneys Title hosted seminars throughout March of 2013 across the state to help explain changes to North Carolina's mechanic's lien law. These seminars provided a summary of the statutory changes, a preview of the new online lien agent system - LiensNC.com, and reviewed the revised and new lien waiver forms.
For an electronic copy of the manuscript which contains a LiensNC.com job aid, click HERE.
To be directed to revised and new lien waiver forms click HERE.
Attorneys Title distributes its electronic newsletter on a monthly basis to over 1,200 recipients in North Carolina. The newsletter is delivered via email. Not only do we provide legal articles written by industry-known title counsel, we go the extra step by including other topics. We rely on our expert staff in the areas of IT, customer development and business management to provide custom articles for the newsletter. Ready to see what all the buzz is about? Sign up today!